Privacy & Data Protection
This website is operated by Sunset Cinema (“we”, “us”).
We are responsible for the processing of personal data collected through:
our website www.sunsetcinema.lu (the “Site”), and
any online forms, contact tools, or digital services connected to our activities (together, the “Services”).
We are committed to handling your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable national data protection laws.
For all questions regarding data protection, you can contact us at:
Email: hello@sunsetcinema.lu
This Policy applies to all individuals who:
visit our Site,
attend or participate in our events (e.g. open-air cinema screenings, side activities),
contact us as clients, partners, suppliers, sponsors, or
use any of our online forms (e.g. contact, booking, partnership, newsletter).
By using our Site and/or providing your data to us, you acknowledge that you have read this Policy.
3.1 Information you provide directly
Depending on how you interact with us, we may collect:
name and surname,
email address,
telephone/mobile number,
organisation/company name and role (for partners, clients, suppliers),
billing or invoicing details,
any information you include in a message, request or form field,
your communication preferences (e.g. consent to receive updates).
This may occur when you:
fill in a contact or booking form,
request an offer or collaboration,
subscribe to a newsletter or survey,
communicate with us by email or phone.
3.2 information collected automatically
When you visit our Site, certain technical data are collected automatically, such as:
IP address,
browser type and version,
device type and operating system,
date and time of access,
pages visited and actions taken on the Site,
referring website (if applicable).
These data are primarily used in aggregated form for technical and statistical purposes.
3.3 cookies and similar technologies
We use cookies and similar technologies to:
ensure the secure and proper functioning of the Site,
remember certain choices (e.g. language, cookie preferences),
understand how the Site is used and improve it (analytics).
Further details are set out in Section 7 – Cookies & Analytics.
We process your personal data only where permitted by the GDPR. Typical purposes and legal bases are:
1. Contractual necessity (Art. 6(1)(b) GDPR)
Managing enquiries, bookings, contracts and services for clients, partners and suppliers.
Handling communication relating to events and services you have requested.
Consent (Art. 6(1)(a) GDPR)
Sending newsletters or marketing communications, where you have actively subscribed or consented.
Collecting certain optional information in forms.
Legitimate interests (Art. 6(1)(f) GDPR)
Operating, maintaining and improving our Site and Services,
Ensuring IT security and preventing misuse,
Managing relationships with existing or potential partners, sponsors and clients.
Where we rely on legitimate interests, we balance our interests with your rights and expectations.
Legal obligations (Art. 6(1)(c) GDPR)
Compliance with accounting, tax, or regulatory requirements,
Responding to lawful requests from authorities.
You may withdraw consent at any time by following the unsubscribe instructions in our communications or by contacting us at hello@sunsetcinema.lu .
We may share personal data only with:
Service providers (processors)
such as hosting providers, IT service providers, email and newsletter tools, form tools, analytics providers, or payment providers. They act on our instructions, are bound by contract, and must implement appropriate security measures.
Authorities and public bodies
when required by law, court order, or regulatory request.
If personal data are transferred to countries outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses) in accordance with the GDPR.
We take appropriate technical and organisational measures to protect your personal data against:
accidental or unlawful destruction,
loss, alteration,
unauthorised disclosure or access.
Measures include restricted access, secure infrastructure, and internal procedures.Despite these measures, no internet-based transmission or storage system is fully secure. If you suspect misuse of your data, please contact us immediately at hello@sunsetcinema.lu
7.1 types of cookies we use
We may use the following categories of cookies:
Strictly necessary cookies – essential for the Site to function (e.g. security, basic navigation).
Preference/functionality cookies – to remember your settings (e.g. language, cookie choices).
Analytics cookies – to understand how visitors use the Site (e.g. number of visits, most viewed pages). For this, we may use tools such as [Google Analytics / Matomo / other] configured in line with data protection requirements.
Analytics data are used primarily in aggregated form and not for profiling individual visitors.
7.2 managing cookies
You can manage cookies in several ways:
via your browser settings (block or delete cookies),
via any cookie banner or settings tool provided on our Site.
If you block certain cookies, some parts of the Site may not function correctly.
We keep personal data only for as long as necessary for the purposes described above or as required by law. For example:
Client, partner and supplier data: retained for the duration of the business relationship and for the statutory retention periods (e.g. accounting and tax).
Contact and enquiry data: retained as long as needed to process and document your request.
Newsletter data: retained until you unsubscribe or withdraw consent.
Technical logs and analytics data: retained for a limited period required for security, maintenance and statistics.
After expiry of the relevant period, data are deleted or anonymised.
your rights under the gdpr
You have the following rights in relation to your personal data:
Right of access – obtain confirmation as to whether we process your data and receive a copy.
Right to rectification – have inaccurate or incomplete data corrected.
Right to erasure – request deletion of your data in certain circumstances.
Right to restriction of processing – request that processing be limited in specific cases.
Right to data portability – receive your data in a structured, commonly used and machine-readable format and have it transmitted to another controller where technically feasible.
Right to object – object to processing based on our legitimate interests or to direct marketing.
Right to withdraw consent – where processing is based on consent, you may withdraw it at any time with effect for the future.
To exercise these rights, please contact us at hello@sunsetcinema.lu .
We may need to verify your identity before responding. We aim to respond within one month, in line with legal requirements.
You also have the right to lodge a complaint with your local data protection authority, in particular in the EU Member State of your residence, place of work or the place of the alleged infringement.
By accessing or using our Site, you agree to the following basic terms:
Intellectual property
All content on the Site (texts, images, logos, graphics, videos, etc.) is protected by copyright and related rights. Any reproduction, distribution or other use beyond personal use requires our prior written consent, unless permitted by law.
Acceptable use
You may not use the Site in any way that is unlawful, abusive, defamatory, fraudulent, or that could impair the security or proper functioning of the Site.
Links to third-party sites
Our Site may contain links to external websites. We are not responsible for their content or their privacy practices. Please consult their own policies.
No guarantee / limitation of liability
We strive to keep information on the Site up to date and accurate but cannot guarantee completeness or correctness at all times. To the extent permitted by law, we exclude liability for direct or indirect damages arising from the use of the Site or reliance on its content, except in cases of wilful misconduct or gross negligence.
Changes to the Site and Services
We may modify, update, restrict or discontinue parts of the Site or certain Services at any time, in particular for operational, technical or legal reasons.
We may update this Policy from time to time. The most recent version will always be published on our Site and will indicate the date of the last update.
If changes are significant, we may provide additional notice (for example by a banner on the Site or, where appropriate, by email).
Please review this Policy periodically.
For any questions, requests or concerns regarding this Policy, your personal data, or our Terms, you can contact us at:
